I have chosen the auto renewal subscription mode (subscription gets billed and extended automatically every six months). How do I change the credit card you have on file?
When you set up your auto renewal, Worldpay, our secure payment provider (owned by the Royal Bank of Scotland) sent you a logon to their site. If you lost this (is different from the Opalesque Logon), you can reset that password here by entering the email address that was entered on the Worldpay payment site (a subsite of the Opalesque site) together with the auto renewal / “Future Pay” ID that Worldpay assigned to you. You will find your Future Pay ID in previous billing confirmations from Worldpay (check your email In-Box), or you can also email Opalesque Support to find out that number for you. Opalesque cannot access, view or change customer’s credit card details.
