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I have made a guaranteed reservation for a specific date but I couldn’t come due to an unforeseen circumstances. Do I get refund?

circumstances guaranteed refund reservation unforeseen
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I have made a guaranteed reservation for a specific date but I couldn’t come due to an unforeseen circumstances. Do I get refund?

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The hotel has a cancellation policy as follows : *Before 72 hours prior to arrival – No charge *After 72 hours prior to arrival – 50% charge *After 24 hours prior to arrival – Full charge

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