I have never booked a trip using a web-based business. How does it differ from buying something from a company by phone or in person?

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I have never booked a trip using a web-based business. How does it differ from buying something from a company by phone or in person?

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We have put everything we know about each property on the web site. In addition, you will be able to correspond by e-mail directly with the property host when you have additional questions about the property. Since our U.S. staff has not seen the apartments directly, they will not be able to answer property questions. Our U.S. staff is available by e-mail to help with other questions, however. We will make every effort to respond quickly to each e-mail. If you are uncomfortable booking a trip without speaking with someone directly, we recommend that you try an Untour. You can reach our Untours staff by telephone at 1-888-868-6871.

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