I have never received a Delivery Confirmation for a message sent to the Presto Printing Mailbox. Why not?
A. Delivery Confirmation is a new feature that became available in November 2008. If you sent messages since then and have not seen a Delivery Confirmation in your email, then it is possible that notifications from Presto are being blocked by your spam filter. To resolve this issue, please add “presto_bulletins@presto.com” to your acceptable senders list in your email application. If you previously opted out of receiving Delivery Confirmations or if you previously opted out of receiving all optional Presto Bulletins, and you would like to start using this feature, please contact Presto Customer Care at (800) 919-3199, and an agent can reactivate this feature for you. Finally, it is possible the Presto user’s Printing Mailbox is not connecting to our service regularly and they are not receiving all of their messages. If you are an Account Manager for a Presto user, then you should see a message on your PrestoConnect homepage indicating the Printing Mailbox has not contacted the service
Related Questions
- I opted out of getting Delivery Confirmations for messages sent to the Presto Printing Mailbox. How do I turn this feature back on?
- The Delivery Confirmation says the message was delivered to the Printing Mailbox successfully. Does that mean it printed out?
- How soon after the message was delivered to the Presto Printing Mailbox will I receive a Delivery Confirmation?
