I have Palette 4.0 and when I try to open the program I get the message, “Security Device not found”. I already have the reader/writer box attached to my computer, what is wrong?
The reader/writer box for this version of Palette is not the security device. The security device is a dongle that attaches to a parallel port (16-pin). Refer to page 2 of your manual for a picture of the security device. Both the reader/writer box and the parallel port device will need to be attached for you to fully use your program and send the design to a card.