I have placed an order but did not receive a confirmation. Whats going on?
• A. If you placed an order online and your payment is completed then you should have received an order confirmation e-mail shortly after that. Have you checked your junk mail folder? It’s possible that your email program thought that the e-mail was spam. Watch out for an e-mail from “cleverbridge” with the subject line “Reference #xxxxx: Your order of Vertus’s products”. If you still cannot find it then just give us a shout, providing the details that you used in your order (first name, last name or company and e-mail address. Our support team at support@vertustech.com will be happy to look it up for you and send out another copy with your receipt, download link and serial number. • Q.