I have reported my problem with my neighbours but the council aren’t dealing with it. What can I do?
The first step is to telephone, write to or email your local council. Councils usually have a standard complaints form on their website. You should set out the facts and how you feel the council can remedy the matter. You can also write to your Ward Councillor or your local MP. If you are not satisfied with how your complaint has been dealt with you can request a review by the Chief Executive of the council. A complaint can also be referred to the Local Government Ombudsman. Further details can be found at www.lgo.org.uk.
