I have successfully logged into iPass before, but I cannot now. Whats wrong?
First, check your network cable to make sure it is securely in the back of your computer and the wall/router. Second, check to make sure there is not a “space” at the beginning or end of your username or password. If you are unsuccessful three consecutive times, iPass makes your profile “inactive.” In this situation, please email Greg Martineau, our technology director, and ask him to reset your profile to “active” and assign you another password. Once you log in successfully, change your password to something you desire (see below).
