I hear the Italian post office is really bad, should I just use UPS/Fedex to have stuff sent to me?
NO! The post office is fine now. It went partially private a couple of years ago and is really wonderful. If you are having things sent from the U.S., the best way is to send via the U.S. Post. Either do International registered mail which normally takes about 15 days or International 72 hour express which really takes 4 days because of the time difference. When you have the person fill out the custom’s form, make sure they write gift and used items. Never ever write medicines or vitamins. Make sure that they do not include the receipts as if they open a box and find the receipts for the contents, they can charge custom’s charges.