I installed a 3rd party USB 2.0 card in my computer and the USB fingerprint capture device does not work. Why doesn the USB fingerprint capture device work with my new USB card?
All USB 2.0 cards should use the native Microsoft Windows drivers. Windows XP SP2 and Windows 2000 SP4 will automatically detect and install the proper native Windows drivers. Uninstall any 3rd party drivers that came with the new USB 2.0 card and visit the Microsoft Windows Update web site to ensure your computer has the most recent Service Packs.
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