I made a transfer using the “Express Transfer” feature, and after the transaction it presented me with a “new” account balance. Why is the “new” balance the same as the old balance?
This is an issue we have identified, and we are working to correct it. The system is returning your Current Balance, which does not change throughout the day. It should return your Available Balance, which reflects all of the day’s transactions. We apologize for any confusion, and we hope to address it soon.
Related Questions
- I made a transfer using the "Express Transfer" feature, and after the transaction it presented me with a "new" account balance. Why is the "new" balance the same as the old balance?
- For Balance Sheet transaction, AISystem Account Inquiry displays the Transfer Code as part of the account. Why does the RAPS report look different?
- Why is there an account transfer feature in the Bill Payment Service?
