I ordered a bag, a pack of cards and some badges but only the bag has arrived – where are my other items?
Please look inside the bag. You really would be amazed at the amount of queries we receive in regard to part orders when the items are packed safely within the bag… or tube… I have received an incomplete order. My print / poster are missing? WE KNOW!!!!!!!!! Sorry, we must compose ourselves before answering this one… Okay, this is now quickly becoming the number reason for making unnecessary contact. Please, just think about it for one minute; we’re not going to pack your mugs and a poster in the same parcel, are we? Seriously, that isn’t going to work. So, what we do is pack prints and posters into almost indestructible postal tubes so they don’t get damaged. It really is as simple as that. For some reason tubes always seem to take a couple of days extra to work their way through the postal system.
