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I purchased a Membership/redeemed a Game Card, but the account still shows as Free?

April 26, 2017account card Free membership redeemed shows

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I purchased a Membership/redeemed a Game Card, but the account still shows as Free?

1 Answer

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You must first update your Toontown account on our new website for your purchase to be activated. Follow these steps to update your Toontown account. 1. Click on Membership on the main navigation, and then Account Manager, and log in. You will be prompted to update your Toontown account. 2. Follow the on-screen prompts to update your account, and be sure to have your Parent Password handy to complete the update process. 3. Once your account has been updated, return to the Account Manager, log in, click the Manage Membership tab, and verify that your purchase has been activated. 4. Press the “Play Now!” button and enjoy the game as a full Member!