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I purchased an item from an online retailer and when the trucking company dropped it off, the box was visibly damaged. What should I do?

April 26, 2017Box COMPANY damaged dropped online retailer trucking visibly

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I purchased an item from an online retailer and when the trucking company dropped it off, the box was visibly damaged. What should I do?

1 Answer

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If you see that it might have been dropped or mishandled, do not sign and accept it. Call the place of purchase and explain this to them so another one can be shipped. If you do accept the item we can send you the parts needed to complete the unit, in most cases.