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I received my oligonucleotide order, but the vial looks empty. Where is the oligonucelotide?

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I received my oligonucleotide order, but the vial looks empty. Where is the oligonucelotide?

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All of oligonucleotides we ship are lyophilized, or in a dry form, unless otherwise specified. Sometimes it may be difficult to see the oligo in the bottom of the vial since it is an opaque pellet. However, be assured that your oligo is in the vial. If you want to be sure that you don’t lose the pellet upon opening the tube, you can briefly spin down the vial in a bench top microcentrifuge.

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