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I registered for MasterCard SecureCode but am having trouble creating a new SecureCode. What could be the problem?

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I registered for MasterCard SecureCode but am having trouble creating a new SecureCode. What could be the problem?

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If you are trying to create a new SecureCode via ‘Account Management’ you will need to ensure it is different to your previous SecureCode, as we request you select a new SecureCode for security reasons. I am trying to set up my Personal Assurance Message but there seems to be a problem. Your Personal Assurance Message must be between 1 and 30 characters in length. It can contain letters, numbers, and spaces if you wish – but cannot contain special characters (such as a question mark or exclamation mark). Check that you are not trying to enter a Personal Assurance Message that is longer than the acceptable limit. Shopping with MasterCard SecureCode: I am registered for MasterCard SecureCode and was shopping online, and I made my purchase but a ‘pop-up’ window never appeared. Why wasn’t I given the opportunity to see my Personal Assurance Message or enter my SecureCode? MasterCard SecureCode is not available with all online retailers. It is possible that the particular retailer you were

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