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I saw on the IsoTank site that they offer free shipping on orders of five or more tickets, but when I placed my order, there was a shipping charge listed on my order confirmation. What gives?

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I saw on the IsoTank site that they offer free shipping on orders of five or more tickets, but when I placed my order, there was a shipping charge listed on my order confirmation. What gives?

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A. The software that powers the IsoTank website is unfortunately not quite flexible enough to handle the discount. However, before your order is processed and before your card is charged, an IsoTank employee will manually remove the shipping charge from your order. They’ve been doing it that way for several years and we have had no complaints.

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