I signed up for myBills, but when I log into myProvidence, there’s a message that you need additional information to complete my registration. What additional information do you need?
Common reasons we need more information include: • You are not the financially responsible party for your hospital bills. • Some of your registration information does not match our records. In this case, it’s likely we’ll be able to make the updates needed in a short phone call. Please call Billing Customer Service at 503-215-4300 (Portland area) or 877-215-7833 (Toll-free). • You haven’t been to a Providence hospital in Oregon. • You already have access to myBills under a different myProvidence login.
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