I texted in a control message, but didn receive an acknowledgement. What went wrong?
There are a number of possible reasons: • Wrong number: You texted the report to the wrong number, so we never received it. Our control number is 07786 200505. • Wrong format: Unless the message you sent begins with the word BIRDS, followed by a space, we won’t receive it. • Incoming problems: Occasionally, there are problems at our providers and incoming texts are delayed or lost. • Outgoing problems: Acknowledgements of text messages are subject to the same occasional problems as any other text message. A particular message may fail to be sent, usually because of a problem with our SMS providers, or with the SMS network in general. If this is the problem, your control message will have had the intended effect, but you won’t get an acknowledgment.
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