I understand I get a Peer Review Form mailed to me to file a complaint through the West Coast office; can’t I just talk to the Peer Review Chair directly to expedite the procedure?
Peer Review Chairs are practicing dentists who volunteer and donate their time and expertise to review and mediate patient complaints. It is not feasible or fair to expect Peer Review Chairs to interrupt their busy dental practice during the day. Most verbal interactions are conducted after normal business hours.
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