I was provided with a credit voucher by a travel agency, tour operator, an airline or cruise line prior to it ceasing operations, for use at a later date. Can I file a claim for the credit amount?
No. As a general rule, credits are provided to consumers for a variety of reasons ranging from cancellation of travel services to dissatisfaction of travel services received or due to some other customer service issue. Credit vouchers have no cash value and are not eligible for reimbursement. The current legislation states that a customer is not entitled to be reimbursed for consequential or indirect damages incurred as a result of the failure to provide the travel services.
Related Questions
- Does Travel Protection provide coverage if my tour operator, airline or cruise line becomes financially insolvent or ceases operating?
- Am I covered if the tour operator, airline or cruise line I have booked with ceases operations or becomes financially insolvent?
- Am I covered if the tour operator, airline or cruise line ceases operations or becomes financially insolvent?
