If a person cannot read or write, how can they possibly be expected to operate a profitable business?
Operating a small business is a matter of degree. Many small business owners perform all or most of the necessary functions, but many do not. Writing a business plan, for instance, is outside the expertise of many entrepreneurs, so Small Business Development Centers and a host of business consultants exist to assist. Literacy is not a prerequisite for business ownership. Inventiveness and support focused on accomplishing particular tasks is required. For instance,if someone cannot write, but must complete invoices at the point of product sale, perhaps customers can fill out their own receipts; a touch screen computer at the sales desk can use a graphical interface to guide the owner (or customer); or an employee or business partner can manage these tasks.