If cybercriminals deny me access to my critical systems and data via ransomware, should I pay the ransom?
NEVER EVER PAY THE RANSOM. There is no certain guarantee that you will be able to recover your data. The smartest thing to do would be to recover the data on your own or take the device to a professional to recover the data for you. Paying the ransom 9 times out of 10 ends up putting you out of money and all of the data that was stolen.