If I lose my ACE Visa Prepaid Debit Card or NetSpend Cash Card, can someone use it at an ATM?
The only way someone else could use your Card at the ATM would be if they knew your PIN. Never write your current PIN on your ACE Visa Prepaid Debit Card or NetSpend Cash Card. Call us immediately to report a lost or stolen Card at 1-866-930-9924. You can also report your Card lost or stolen online once you are logged into your “Account Center.