If I were advised by the Customer Care to reset the Digital Voice Home equipment because of a problem with my broadband connection, would the Digital Voice Home service be affected?
The Digital Voice Home service would be temporarily unavailable while the Digital Voice Home equipment is re-booting and performing the startup diagnostics. You can resume using the service once you hear the standard dial tone. However, please note that your previous setting for your VAS, e.g. Do Not Disturb, may be reset to the default settings, as such you may need to re-activate the VAS again once the Digital Voice Home equipment is rebooted.
Related Questions
- If I were advised by the Customer Care Consultant to reset the IAD because of a problem with my broadband service, would the Digital Voice Global service be affected?
- If I were advised by the Customer Care Consultant to reset the IAD because of a problem with my broadband service, would the Digital Voice Travel service be affected?
- Does the Digital Voice Home equipment have standby power backup?
