If partway through a subscription period we have an officer resign, retire, go on leave, or get called up to active military duty, is there a rebate on the unused portion of the subscription?
Because PATROL passwords follow the individual, we do not offer a refund when someone retires, resigns, etc. In addition, officer substitutions are not allowed. Keep in mind that if you have an officer out on leave for any reason (such as FMLA or active military duty) s/he can continue taking PATROL courses from anywhere there is Internet access. You also stand to benefit if you hire a new officer who is subscribed to PATROL through another agency, since that officer can continue to access PATROL without being added to your subscription. Over time, the rate of those leaving your organization and new officers should even out!
Related Questions
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