If SmartGate doesn work for me, will I have to join the back of the manual queue?

join manual Queue smartgate
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If SmartGate doesn work for me, will I have to join the back of the manual queue?

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No. If you cannot complete the process at either the kiosk or the gate, you will be directed to a SmartGate assistance desk to be manually processed by a Customs and Border Protection officer.

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