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If the installation fails, was there a prior installation attempt? Was the MS$FG8 folder removed before attempting to install again?

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If the installation fails, was there a prior installation attempt? Was the MS$FG8 folder removed before attempting to install again?

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Q: Why do my services keep stopping? A: You need to make sure you have the FG8Server service set to restart automatically. You can also check your Event Viewer logs to see if they indicate what is causing the services to stop and if there are other errors on the server. Another reason the services will stop is if the Fitnessgram8.lic file is edited in any way. Q: My license file has been edited and now the services won’t start. How do I correct this? A: You will need to locate the original license file and replace the one in the C:\Program Files\FG8Server (default location) folder on the server. Stop and restart FG8Server services. Q: I need to reinstall Fitnessgram 8.x. What steps should I take? A: First you should always make a back up of your database. Then follow these steps: • Run the Fitnessgram 8.x Installer • Select to Uninstall Fitnessgram 8.x • Go into Program Files\Microsoft Server and remove the MS$FG8 folder. • Reboot the machine and go through the install process again. Q

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