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If the remote access port test fails during login and indicates a ***port test applet timed out before completion*** error, what is the likely cause?

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The port test uses Java, as do other components in NETLAB+. It is likely that the timeout within NETLAB+ is related to the Java plug-in. The latest version of Java must be installed and properly configured within your web browser. Installing the latest version of Java on your machine does not always ensure that it gets properly configured to work in your browser. You can confirm you are running the latest version of Java and that Java is properly configured within your browser by using Sun’s test program. Examine the results of the test. If the Dancing Duke (as shown in the picture below) animation is not dancing, the latest version of Java is not properly configured within your browser and NETLAB+ will not function.

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