Im not sure where I want to take my exam. Can I schedule an appointment at a Prometric and a Pearson center for the same exam?
No. You can only have one appointment per exam. What if I’m already scheduled at a Prometric Testing Center but want to reschedule my appointment to a Pearson Professional Center? You must first cancel your appointment with the first vendor (in this case Prometric Testing Center) before scheduling a new appointment with the other vendor (Pearson Professional Center). You can cancel at Prometric using the automated attendant at (800) 578-6273, or by going to www.prometric.com/finra. You can cancel a Pearson appointment by calling: (866) 396-6273 or by going to www.pearsonvue.com/finra. I had a technical problem at a center and they cannot reschedule me for two weeks. However, I just found out there is another center close by that has availability. Can I just call the other center to schedule? You can attempt to make an appointment at the other center. If you are unable to do so, you should contact your registration department. They will in turn contact FINRA to resolve the problem. When
