I’m travelling on a day break and my flight is delayed – what happens?
If this were to happen on your outbound day break flight, then every effort would be made to ensure that the delay time was made up by a later return departure time from Lapland. Once the day break flight is delayed by more than three hours, it is likely that the whole trip will be cancelled and you will be offered an alternative trip or a full refund of monies paid to us. In the event that the delay is less than three hours and the flight takes off, every effort will be made to deliver the programme as planned but it may be necessary to reduce the time spent on the activities or on occasions to omit some of them. Please note that no compensation will be paid in these circumstances.