I’m trying to log in from home to one of the Walsall Information Zone resources that says it’s remotely accessible, and it’s not letting me! What’s wrong?

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I’m trying to log in from home to one of the Walsall Information Zone resources that says it’s remotely accessible, and it’s not letting me! What’s wrong?

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It could be that you have input your library card number incorrectly, or that your card needs to be renewed. It may also be connected with the security settings on your computer. Please email or telephone us if you need help (our contact details are on the Central Library page in the right-hand menu).

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