Im using a USB connector on the front of my computer and my computer is not seeing the Tableau forensic bridge. When I use a USB connector on the back of my computer everything is OK. Whats wrong?
Believe it or not, most computers which have a USB connector on the front of the computer are actually violating the USB specification. This is true even of computers from a number of “name brand” PC vendors. The USB specification does not allow cable extenders, and the USB connectors on the front of most computers are fed by just such a cable extender. USB cable extenders degrade USB signal quality. When using a high-performance interface like USB 2.0, this signal degradation can cause the USB interface to malfunction. If you must use the USB connector on the front of your computer, use only high quality USB 2.0 cables to connect your computer to the Tableau forensic bridge. NOTE: Some vendors now offer USB hubs which can be mounted in the front of a computer and which provide external USB connectors which are accessible from the front of the computer. These hubs regenerate the USB signals and do not violate the USB specification.
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