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In the middle of the backup I get a message that says “Clickfree has been disconnected from the computer and will now close.” Then the software disappears from my screen, what causes this?

April 26, 2017backup Computer disappears disconnected message middle Software

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In the middle of the backup I get a message that says “Clickfree has been disconnected from the computer and will now close.” Then the software disappears from my screen, what causes this?

1 Answer

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The USB cable may not have been completely inserted into the USB port on the computer. Disconnect the Traveler from the computer, then re-insert the USB connector into the computer ensuring that it fully inserted into the USB port.