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In the past, additional information was required to process my claim like an original copy of my permit, a notarized signature, etc; how has that changed?

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In the past, additional information was required to process my claim like an original copy of my permit, a notarized signature, etc; how has that changed?

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In the past when information was missing, and the claimant filed for a refund, a checklist letter would be sent to the claimant requesting additional information. This missing information made it difficult for the other Departments to respond to your claim for final approval or payment. Now when filing for a refund, a copy of your permit will be attached to your Internet claim for refund application automatically. Because approvals and denials start at the District office, your request will be recorded and then submitted to the City Clerks office to obtain a claim number. The City Clerk will then submit your claim electronically to the Bureau of Engineering, who will log out the claim and forward to the Bureau of Accounting to draft the check to be mailed to you directly.

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