In what areas will VoIP deliver productivity savings?
When deploying a VoIP solution, the ownership and management of the data and voice networks usually converge into one group because a single network now supports voice and data communications. Legacy phone systems run on their own dedicated network with unique technologies, staffs, and processes required to run and support them. An additional area for productivity gains comes in the realm of move/add/change requests. Traditional PBX based move, add, or change requests can cost as much as $40 on average, but with VoIP, this average cost drops to below $10. Improved mobility for employees also pays savings dividends by allowing employees to log in to any phone and bring their number with them. This allows for more flexible work schedules that may improve worker productivity.
