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Best Buy is not necessarily a rip off, although their Geeks can be quite expensive. Additionally, if you need your computer back really quick, you are out of luck. Also, we find that they do not perform most of the laptop power jack repairs, but send these off to the manufacturer. The bill can go to $500 if you are unlucky. The advantage of using a local vendor is probably a quicker repair at a lower price. Contact us if you get stuck in the Atlanta area. www.cnrtech.com
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Geek Squad's a rip-off. I'm in the business and have proved them wrong quite a few times. If you dont know anyone who can work on your rig find a local computer tech. Will charge you less than 1/2 what the Geek Squad charges and do a lot better work. Try downloading and using Western Digital LifeGuard or Seagate Seatools and have those progs do a diagnostic on your hard drive. I just had a guy bring a Dell laptop over which was trashed. Spent an hour fixing it and charged him $50. You probably don't need your OS reinstalled but its just that the Geek Squad tech was probably so inept he/she didnt know how to fix it.
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Is Best Buy computer repair a total rip-off?