Is EasyJet the worst airline ever?
I don’t expect a budget airline to be cushy but I would expect them to be accommodating in so far as getting you from A to B without more than the customary ?mandatory hassle. Last experience left us feeling mauled by the bully-boys. One thing I wouldn’t expect is to be charged twice as much for the original tickets for 3 when they refused to let us board (having checked in on time and arrived at the gate with 10 mins left after staff-shortage-fuelled delays in Security-with-whom-you-do-not-argue) and compelled us to purchase new tickets for the next flight if we weren’t to sacrifice our holiday and pre-paid apartment also. Took months of emails and letters to be refunded via credit card and even then I wasn’t sure if it was an error or sympathetic office-worker – no explanatory letter/email or apology. Never again.
