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Is it possible that the e-mail has unintentionally ended up in the spam folder or bulk mail folder?

April 26, 2017bulk e-mail ended FOLDER mail possible spam unintentionally

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Is it possible that the e-mail has unintentionally ended up in the spam folder or bulk mail folder?

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Yes (this sometimes happens to Yahoo mail and Hotmail users). If you fail to find the e-mail in either of these two folders, please contact the helpdesk on support@ticketscript.com.