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Is it possible to extend the validity of complimentary rooms, change the hotel room entitlement and/or upgrade the hotel room type?

April 26, 2017Complimentary Entitlement EXTEND hotel possible room rooms upgrade validity

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Is it possible to extend the validity of complimentary rooms, change the hotel room entitlement and/or upgrade the hotel room type?

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No. In accordance to the Genting WorldCard Membership terms & conditions, complimentary room is not extendable and non-exchangeable. Kindly utilise the complimentary room within the validity period.