Is it possible to “re-image” a laptop when it has McAfee Endpoint Encryption installed?
A. Information Resources can temporarily remove MEE in cases where it is necessary to do so for troubleshooting purposes. Formatting or re-imaging a laptop will remove MEE as well as the encrypted data that was on the hard drive. Laptops with MEE installed and then removed will fail to check in with KUMC’s MEE server, and Information Resources will follow-up to ensure that MEE is reinstalled as soon as possible.