Is the 2wire gateway 2701HG-G DSL modem poor quality?
What is people’s opinion of the quality of the 2wire gateway 2701HG-G DSL modem? My Alcatel Speed Touch Home lasted 8 years until I had to replace it with a 2701HG-G when I got faster service in Dec 2008. The internet light is red on the modem problem (loss of internet connection) started happening with greater frequency and I had to replace the modem Aug 2009 after 9 months. It also took more than 3-5 business days to get it because of some “discrepancy”, then next person I spoke to didn’t ship it, I had to keep calling/nagging them to ship the modem, until it was finally shipped, a very disturbing experience. Now, The internet light has gone red several times, so I will need to get another replacement after only 11 months and go through the sympatico ordering nightmare like last time. I work from home so I can’t tolerate long internet outages.