Is the Centralized Collection System the same as Child Support Enforcement?
No, they are two separate operations. Child Support Enforcement works to establish and enforce child support orders, and they only handle cases where a parent has applied for services or is on public assistance. Centralized Collections collects and disburses all child support checks in North Carolina, and performs no enforcement function. More than 99 percent of all checks are processed within 72 hours, the vast majority in under 2 days. The only support that does not go through Central Collections are those collected and disbursed through direct deposit. Both functions are managed by the NC Department of Health and Human Services.
