Is the installation process similar to that of DirecTV or Dish?
Yes. An Antenna will be mounted externally. Cable will be run from the exterior of the home to a box in the interior. The box will be connected to your computer. Differences: The antenna will not point to a satellite in the sky but to equipment placed atop a nearby water tower or local elevator. Rain snow and wind SHOULD NOT AFFECT YOUR SERVICE. If you are having performance issues please call customer service.