Is the Qubec 511 service adapted to people who have speech, visual or hearing impairments?
Qubec 511 Web conforms to the WCAG (Web Content Accessibility Guidelines), application of which is required by the Web Accessibility Initiative (WAI). Most of the information contained on the Website is in HTML language or in ASCII (text format). However, it will be necessary to have special software to interpret the content of certain pages presented in Adobe Acrobat Portable Document Format (PDF), Adobe Flash. The Qubec 511 telephone service works by voice recognition, but also allows the user to request information from a telephone keypad. This functionality allows users with elocution or other difficulties to consult Qubec 511 without any problem.
- Do all city departments or a city assisted program have to have TDDs to communicate with people who have hearing or speech impairments?
- Is the Qubec 511 service adapted to people who have speech, visual or hearing impairments?
- Does Distributel offer a 7-1-1 service for hearing and speech impaired people?