IS THERE ANY ASSISTANCE AVAILABLE WHEN USING DOE EMPLOYEE SELF SERVICE?
You can call the DOE Employee Self Service Help Desk at 301-903-0605, which is available Monday through Friday between 7:30 a.m. and 5 p.m. Eastern Time. At other times, you may leave a message and a member of the help desk team will return your call. You can also send an email to ESSSupport@hq.doe.gov and a member of the ESS support team will respond to your question/comment within two business days.