Is total cost of ownership the rogue elephant in the IT budget room?
At a September 1999 Technology Excellence in Government seminar, Charles Self, assistant commissioner for the federal General Services Administration’s (GSA’s) Federal Technology Service, told attendees that the biggest impact of “seat management”-the management of the hardware, software and services for each employee–might be its influence on the initial purchase of PCs. Self said too many agencies “just buy PCs at the end of the fiscal year with no real plan for how they will be deployed or whether they are even necessary.” Howard Stoodley, an expert in total cost of ownership benchmarking for Harris Corporation, echoed Self’s remarks and told attendees that this kind of buying contributes to per-seat TCOs that can spiral to $15,000 per year and beyond. [1] These costs are significantly higher than those of Gartner Group, a worldwide consulting firm, whose estimates range no higher than $11,000 per year for a Windows-based desktop system in a distributed network. [2] Furthermore, TC
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- Is total cost of ownership the rogue elephant in the IT budget room?
