I've been receiving hang-up or harassing phone calls. How do I trace a phone call?

Everyone has the capability to trace a call. Calls can be traced by using *57 after a nuisance call has been received; however, the procedure may vary between phone service carriers. Sprint/United Telephone customers: Once a call has been traced, you should contact Sprint/United Telephone at 1-800-788-3600 to report the date and the time the call was received. Sprint/United will then send further information to you. You should then contact our dispatch center at (952) 361-1231 to report the crime. At that time, the law enforcement officer will inform you of the trace procedure. Only law enforcement has access to the calls traced and a report has to be documented. Once the report has been taken, it will be forwarded to the Criminal Investigation Division for follow up. U. S. West customers: Once a call has been traced, the customer should contact GTE at 1-800-426-7621 to report the date and the time the call was received. GTE will send further information to the customer. The customer ...  more