Ive sent in my payoff check, why do I now owe more then the amount indicated in the payoff letter?
The reasons may vary. In most cases however, it is due to receiving the payoff check after the payoff date specified in the letter. To avoid owing any additional amount, the payoff check must be received on or before the date indicated in the payoff letter as your payoff date. If you believe your payoff check was received timely, please contact our Customer Service Department.