Modem works normally, and the WAV format is correct, but no sound is heard when the telephone receiver is picked up?
A. First make sure the modem purchased is FULL-DUPLEX. Half-duplex modems are not supported. Then check the driver installation. Usually Windows 2000 Service Pack 4 automatically installs the driver for the modem when the computer is turned on. This causes the user to believe that the modem has been installed successfully. But the driver supplied by Windows is for HALF_DUPLEX modem only and will turn bi-directional feature to one way. Please make sure the user installs the driver supplied by the modem.
First make sure the modem purchased is FULL-DUPLEX. Half-duplex modem might have problem. Then check the driver installation. Usually Windows 2000 Service Pack 4 would automatically install driver for the modem when the computer is turned on. This causes users to believe that the modem has been installed successfully. But the driver supplied by Windows is for Half-duplex modem only and will turn bi-directional feature to one way. Please make sure the user installs the driver supplied by the modem.
Related Questions
- Ive heard fax/modem voice mail systems and think the sound quality is totally unacceptable. How do I know your system won give me the same poor quality sound?
- Modem works normally, and the WAV format is correct, but no sound is heard when the telephone receiver is picked up?
- What is the source of the buzzing sound heard at the receiver? How can this be avoided?
